Are you searching for affordable and high-quality VoIP phone services for your business? VoIP, or Voice over Internet Protocol, is an excellent tool for team and customer communication. However, it can be costly, and finding a cheaper option is essential. But, you may be worried about the quality and features of a low-cost VoIP phone platform and whether it will benefit your business workflow.
In this article, we will introduce you to some of the best and most cost-effective VoIP services that you can use for your small business.
What Is VoIP?
VoIP works by converting your voice into digital data and transmitting it over the internet to the recipient’s device. This technology allows for clearer and more reliable communication, as well as cost savings compared to traditional phone services.
With VoIP, you can make calls from anywhere in the world as long as you have an internet connection. It also offers additional features such as call forwarding, voicemail, and video conferencing.
Overall, VoIP is a convenient and efficient way for businesses to communicate with their clients and colleagues.
VoIP technology enables you to make phone calls using an internet connection, providing a more reliable and cost-effective alternative to traditional phone services. In addition to voice calls, you can also use VoIP for video calls, group calls, and sending voice and video messages.
While there are many VoIP service providers to choose from, finding an affordable and dependable option for your business communication needs can be challenging. To help you out, we’ve compiled a list of our top picks for the best cheap VoIP phone services. Let’s dive in.
1. Nextiva
Nextiva is a top-tier VoIP phone service provider that offers unlimited voice calls and internet fax capabilities. With Nextiva, you can access your business phone from your desktop or mobile device, ensuring that you are always available to your clients no matter where you are.
Nextiva also provides local and toll-free numbers that can give your business a professional edge right from the start.
If you need assistance setting up your Nextiva account, their customer support team is available 24/7, even with their basic VoIP phone service plan.
Additionally, Nextiva seamlessly integrates with popular email marketing, CRM, and other software, and tracks your calls in real-time, providing you with the data and reports you need to improve your communication.
Pros:
– Cloud-based phone service
– Ensures privacy with encryption
– Built-in app for desktops and smartphones
– Scalable as your business grows
– Offers virtual assistant, auto attendant, and voicemail options
Cons:
– Requires a powerful internet connection
– The mobile app lacks major management features
Nextiva is our top recommendation for VoIP phone services. They provide a reliable and comprehensive phone system suitable for businesses of any size and industry. With Nextiva, you can expect high-definition call quality at an affordable price, making them an excellent choice for small businesses.
Pricing: Starting at $17.95 per user/month.
2. Ooma Office Phone
Ooma Office Phone is an excellent choice for small businesses looking for an affordable VoIP phone service. Their platform is designed to facilitate online communication between team members and customers, with a range of features to enhance your workflow. Ooma offers tailored solutions for various business niches, including dental, real estate, hospitality, insurance, and more.
One of the standout features of Ooma is their virtual receptionist, which gives your business a professional image on every incoming call. Additionally, users can select an extension to connect with different teams automatically, streamlining communication processes.
Setting up and installing Ooma is straightforward, even for beginners. If you need assistance, Ooma provides a wealth of resources, including a business blog, podcast, webinars, FAQs, and more.
Ooma also offers a call-blocking service to prevent unwanted calls, and the call recording feature allows you to create an archive of your conversations for learning and other purposes. Overall, Ooma Office Phone is an excellent choice for small businesses looking for an affordable and feature-rich VoIP phone service.
Pros:
– Affordable unlimited calling in the US, Canada, Mexico, and Puerto Rico
– Free number transfer
– Features like voicemail transcription, call transfer, and call forwarding
– Complete call logs
– Mobile app available for both iOS and Android
Cons:
– Call quality issues reported by some users
– Fewer integrations with other services compared to some competitors
We recommend Ooma as a reliable and cost-effective VoIP phone service for small businesses. With transparent pricing and multiple plans to choose from, Ooma allows you to easily scale your service as your business grows. Additionally, they offer helpful resources like a business blog, podcast, webinars, and FAQs to assist with setup and troubleshooting.
Price: Plans start at $19.95 per month/user.
3. Phone.com
Phone.com is a cost-effective VoIP phone service that caters to small businesses. It offers a range of features, including voice calls, video calls, text messaging, fax, and conference calls. The service includes speed test software that ensures high-quality calls by checking upload and download speeds, jitters, and pings.
Phone.com also provides a premium AI-powered Answer Bot service that saves time by filtering spam calls and routing calls to the appropriate team member. The service offers local, vanity, and international numbers and can be used from anywhere using the desktop or mobile app with a reliable internet connection.
Pros:
– Video conferencing with up to 100 users
– Free conference calls included in all plans
– Mobile and desktop app
– Virtual background templates for video calls
– Call blocking, call forwarding, and call logs
Cons:
– Basic plan doesn’t include unlimited call time
– Some features like call analytics and call recording are only available for Pro plan users
We recommend Phone.com for its built-in speed test that enhances communication and its affordability when paying upfront for the full year.
Price: Starts at $14.99 per user/month.
4. RingCentral
RingCentral offers a user-friendly interface that allows you to manage all your communication channels in one place. This means you can easily switch between voice, video, and messaging without having to use multiple applications.
RingCentral’s team messaging and collaboration tools enable your team to work together seamlessly, regardless of their location. You can share files, assign tasks, and even hold virtual meetings, making it easier to collaborate on projects and achieve your business goals.
Overall, RingCentral is a comprehensive communication solution that can help your business streamline its communication processes and improve customer engagement. With its advanced features and user-friendly interface, it’s no wonder why it’s a popular choice for businesses of all sizes.
Pros:
– Offers a wide range of communication tools including voice, video, messaging, and collaboration
– Provides excellent customer support
– Offers local, toll-free, and international numbers
– Allows for personalized outgoing calls with customizable caller ID
– Provides robust security measures
Cons:
– Higher costs compared to top VoIP services like Nextiva
– May have a learning curve for beginners to set up the phone service
Overall, we recommend RingCentral for businesses looking for a powerful VoIP solution with AI tools that can boost sales and revenue. The service also includes team messaging and collaboration tools for real-time communication and file sharing.
Price: Starts at $30 per user/month.
5. Grasshopper
Grasshopper is a budget-friendly VoIP phone service designed for small businesses. It offers essential features such as voice calls and text messaging, along with call management tools like call tracking, call forwarding, and a virtual phone receptionist. The service is available on both mobile and desktop apps, making it easy to communicate with your team and clients.
Pros:
– Simple and quick setup
– Virtual phone receptionist
– Mobile and desktop apps
– Call tracking, call forwarding, and other management tools
– Dedicated business numbers, local numbers, and toll-free numbers
Cons:
– Limited to the US and Canada
– Pro plan required for common features like call analytics
We recommend Grasshopper for its affordability and simplicity, making it an excellent choice for small businesses. While the basic plan has limited features, it’s perfect for getting started, and you can always upgrade to the Pro plan for more advanced features. Additionally, selecting the annual payment plan offers more discounts on the VoIP service.
Price: Starts at $17 per month/user.
Which Is the Best Cheap VoIP Phone Service?
Nextiva is a great option for small businesses looking for an affordable VoIP service with all the necessary features. They offer a range of call management features, including call forwarding and voicemail transcription, as well as mobile and desktop apps for easy communication.
Ooma is another budget-friendly option, with a virtual receptionist to handle your calls and route them to the right extensions. This can help make your small business appear more professional to your callers.
Phone.com offers an AI Answer Bot service that can help filter out spam calls and save you time by transferring real clients to your team. They also offer a range of other call management features, including call recording and conference calling.
Overall, these three VoIP services are great options for small businesses looking for affordable and reliable communication solutions.